For BitPay, Inc. merchants:
Website: https://support.bitpay.com
Phone: +1-404-907-2055
Mail: 1201 W Peachtree St NW Ste 2625, PMB 91017, Atlanta, Georgia 30309-3499
For BitPay B.V. merchants:
Website: https://support.bitpay.com
Mail: Keizersgracht 520H, 1017EK, Amsterdam, The Netherlands
For shoppers of BitPay merchants:
If you have questions, complaints, or need customer support, you may contact BitPay by mail
BitPay, Inc., 1201 W Peachtree St NW Ste 2625, PMB 91017, Atlanta, Georgia 30309-3499, USA, or
BitPay B.V., Keizersgracht 520H, 1017EK, Amsterdam, The Netherlands;
via email at support@bitpay.com, or using our online support wizard at https://support.bitpay.com.
SPECIAL NOTICE FOR NEW YORK RESIDENTS
The New York State Department of Financial Services will also accept complaints from New York Residents (a defined term in the New York Virtual Currency License) regarding BitPay:
New York State Department of Financial Services
1 State Street
New York, NY 10004-1511
Please visit www.dfs.ny.gov/complaint for additional information.
SPECIAL NOTICE FOR SOUTH DAKOTA RESIDENTS
South Dakota customers can contact the division with questions or complaints about the licensee's money transmission services.
South Dakota Division of Banking (605) 773-3421